FINANCIAL INFORMATION

For your convenience, Clear Dental is able to direct bill on the patient’s behalf, provided your insurance company allows for direct billing. Unfortunately, we are unable to accept government-sponsored insurance such as AISH, Alberta Works, etc. As Clear Dental is a third party, in order to take on the responsibility of direct billing we require credit card information to be on file.

It is also the responsibility of the patient to predetermine coverage limits with their insurance provider prior to treatment. If a predetermination of benefits has not been received or brought in to Clear Dental, Clear Dental is authorized to collect a 30% copay at the time of treatment. If any balance further remains once payment has been received from the insurance company, Clear Dental will contact the patient to authorize the remaining payment to be made. If the remaining balance has not been paid within 30 days of the insurance payment being received, Clear Dental is authorized to charge the patient’s credit card on file. If the insurance payment and 30% copay come back as more than the original cost of treatment, the patient can either choose to keep the remainder as a credit in their account or be reimbursed. If a patient is not willing to leave a credit card on file, Clear Dental will not be able to direct bill on the patient’s behalf. Clear Dental will be happy to provide all of the necessary paperwork in order for those patients to submit a claim to their insurance, however payment must be made in full at the time of the service to Clear Dental.

Clear Dental accepts cash, debit, VISA, and Mastercard.

LATE/CANCELLATION POLICY

Out of respect for all patients as well as the staff of Clear Dental, if a patient is to arrive more than 15 minutes late to their appointment, Clear Dental reserves the right to decline service. The appointment may be rescheduled.

At Clear Dental, we strive to give each patient the best service and attention possible and therefore block off the entire time slot allotted for each appointment with the dentist and supporting staff. We ask that our patients show us the same respect and therefore all cancellations must be made at least 24 hours prior to your appointment. If there is a cancellation within that 24-hour time period, or you don’t show up for your appointment, there will be a $100 fee.

CONTACT US

If you have any questions regarding payment information,treatment information, or our clinic policies, please do not hesitate to contact us. Our friendly office staff will get in touch with you shortly.